AP White House reporter Aamer Madhani wanted to know more about Emily Murphy, the little-known federal official who stalled the formal presidential transition by waiting more than two weeks to ā€œascertainā€ that Joe Biden was the apparent winner of the presidential race.

Madhani reached out to every recent administrator of Muphyā€™s agency ā€” the General Services Administration ā€” as well as some lawmakers Murphy had worked for, but he wasnā€™t having any luck. His 10th call, a fortuitous cold call to Dave Barram, who ran the GSA during the Bush-Gore standoff in 2000, proved to be the jackpot. Madhani found Barramā€™s number in an online database.

Barram revealed that heā€™d spoken with Murphy before the election to talk through how to handle the ascertainment process. He laid out his advice to her: ā€œIā€™m looking at you and I can tell you want to do the right thing,ā€ he said, adding: ā€œIā€™ll tell you what my mother told me: ā€˜If you do the right thing, then all you have to do is live with the consequences of it.ā€™ā€

The call with Barram didnā€™t occur until late in the day, but Madhani instantly knew he had a story and worked late to turn it around for APā€™s most reader-engaged story of the day.